Refund & Cancellation policy

1. Cancellation Policy

1.1. Subscription Services

Customers may cancel their subscription at any time by accessing their account settings or by contacting customer support.
Cancellation requests made before the next billing cycle will not incur any charges for the subsequent cycle.
Cancellations made after the billing date will apply to the next billing period. No partial refunds will be issued for the current billing cycle.

1.2. One-Time Services

Cancellations must be made at least [insert time frame, e.g., 24 hours] prior to the scheduled service date to avoid charges.
Cancellations within [insert time frame] of the service may be subject to a cancellation fee of [insert fee amount].

2. Refund Policy

2.1. Eligibility for Refunds

Refunds are available for services or subscriptions that fail to meet the agreed-upon standards or are not delivered as promised.
Requests for refunds must be submitted within [insert time frame, e.g., 14 days] of the purchase or service date.

2.2. Non-Refundable Items

Certain items or services may be non-refundable, including:
   Services already rendered.
   Digital products or subscriptions after usage.
   Promotional or discounted items.

2.3. Processing Refunds

Approved refunds will be processed within [insert time frame, e.g., 7–14 business days] using the original payment method.
Any fees associated with the original payment (e.g., transaction fees) may not be refunded.

3. Exceptions

Force majeure events or unforeseen circumstances may result in exceptions to this policy at the company’s discretion.
For issues beyond the customer's control (e.g., technical errors, platform downtime), please contact customer support for resolution.

4. How to Request a Refund or Cancel a Service

To cancel a subscription or request a refund, customers must:
   Contact our support team at [insert contact details: email, phone].
   Provide the order number or subscription details.
   Describe the reason for cancellation or refund.